Here’s the latest jobs being advertised by Pentasia
Russian Security Specialist – Online Poker – London
Description
Our client, a leading online poker operator, is looking for a Security Specialist to join its team of Poker Security Specialists to work from their London office. You will be responsible for fraud investigation and prevention, predominantly for their Russian speaking players.
Responsibilities of the role:
• Approval of deposit limits increases
• Verification of cashouts
• Detect and prevent fraud
• Managing player accounts (passwords, cash transfers, account privileges)
• Responding to player emails.
Estonian Customer Service Representative – Online Poker - London
Description
Our client, a leading online poker operator is looking to recruit an experienced Customer Service Representative to handle specialist Poker queries and provide first class customer care for their Estonian speaking customers. The successful candidate will speak both Estonian and English and have a good level of experience within the online poker industry.
Responsibilities:
• Managing player accounts (passwords, cash transfers, account privileges)
• Handling customer requests via email or telephone
• Assisting with Fraud and Collusion related issues
• Hosting final tables of tournaments
• Providing information on player deposits and cashouts
• Informing players about current promotions
• Assisting players with connection issues
• Informing players about games and game rules
Latvian Customer Service Representative – Online Poker – London
Description
Our client, a leading online poker operator, is looking to recruit an experienced Customer Service Representative to handle specialist Poker queries and provide first class customer care for their Latvian speaking customers. The successful candidate will speak both Latvian and English and have a good level of experience within the online poker industry.
Responsibilities:
• Managing player accounts (passwords, cash transfers, account privileges)
• Handling customer requests via email or telephone
• Assisting with Fraud and Collusion related issues
• Hosting final tables of tournaments
• Providing information on player deposits and cashouts
• Informing players about current promotions
• Assisting players with connection issues
• Informing players about games and game rules
Lithuanian Customer Service Representative – Online Poker – London
Description
Our client, a leading online poker operator, is looking to recruit an experienced Customer Service Representative to handle specialist Poker queries and provide first class customer care for their Lithuanian speaking customers. The successful candidate will speak both Lithuanian and English and have a good level of experience within the online poker industry.
Responsibilities:
• Managing player accounts (passwords, cash transfers, account privileges)
• Handling customer requests via email or telephone
• Assisting with Fraud and Collusion related issues
• Hosting final tables of tournaments
• Providing information on player deposits and cashouts
• Informing players about current promotions
• Assisting players with connection issues
• Informing players about games and game rules
Slovenian Customer Service Representative – Online Poker – London
Description
Our client, a leading online poker operator, is looking to recruit an experienced Customer Service Representative to handle specialist Poker queries and provide first class customer care for their Slovenian speaking customers. The successful candidate will speak both Slovenian and English and have a good level of experience within the online poker industry.
Responsibilities:
• Managing player accounts (passwords, cash transfers, account privileges)
• Handling customer requests via email or telephone
• Assisting with Fraud and Collusion related issues
• Hosting final tables of tournaments
• Providing information on player deposits and cashouts
• Informing players about current promotions
• Assisting players with connection issues
• Informing players about games and game rules
Spanish Customer Service Representative – Online Poker – London
Description
Our client, a leading online poker operator, is looking to recruit an experienced Customer Service Representative to handle specialist Poker queries and provide first class customer care for their Spanish speaking customers. The successful candidate will speak both Spanish and English and have a good level of experience within the online poker industry.
Responsibilities:
• Managing player accounts (passwords, cash transfers, account privileges)
• Handling customer requests via email or telephone
• Assisting with Fraud and Collusion related issues
• Hosting final tables of tournaments
• Providing information on player deposits and cashouts
• Informing players about current promotions
• Assisting players with connection issues
• Informing players about games and game rules
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