Here are some new job postings from Pentasia:
Italian Verifications Agent – Online Poker – London
Our client, a leading online poker operator, is looking for an Italian Verifications Agent to join its verifications department in London. Working in a small team, you will be responsible for the verification of customer documents. This role requires excellent customer service and attention to detail.
Responsibilities of the role:
• Multiple accounts alert reviews.
• Age verification live and chat support (identity verification failures)
• Know your customer request and checks.
• Responding to customer query relating to verification of documents
• Handling e-fax and attachment using internal customer document management system
Investigator – Poker Specialist – London
Our client, a leading online poker operator, is seeking an experienced Investigator (Poker Specialist) to join their fraud investigation team in London.
The primary role of the Fraud Team is to prevent and detect fraud on the website and involves utilising a number of detection techniques in-order to identify high risk accounts, detect unusual activity, investigate and subsequently close suspicious accounts in order to mitigate risk.
Key Responsibilities:
• Fraud prevention, detection and investigation
• Understanding of international online payment methods
• Knowledge of Money Laundering detection and regulation
• Knowledge of foreign language/customs
• Experience of reading Poker hands in relation to chip dumping cases.
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