Poker Retention Manager – Stoke

Key responsibilities:

• Day to day running of poker operations
• Supervision of poker retention initiatives and team
• Performance reporting
• Improve retention of players
• Maximisation of lifetime and life value of players
• Reactivation of inactive customers
• Liaise with customer services to ensure awareness of upcoming promotions
• Support the Poker Manager in achieving relevant targets

Investigator – Poker Specialist – London

Key Responsibilities:

• Fraud prevention, detection and investigation
• Understanding of international online payment methods
• Knowledge of Money Laundering detection and regulation
• Knowledge of foreign language/customs
• Experience of reading Poker hands in relation to chip dumping cases.

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