German Fraud Investigator – Online Poker – London
Description
Our client, a leading online poker operator is looking for a German Fraud Investigator to join its team of Poker Fraud Investigators to work from their London office. You will be responsible for fraud investigation and prevention, predominantly for their German speaking players.
Responsibilities of the role:
• Approval of deposit limits increases
• Verification of cashouts
• Detect and prevent fraud
• Managing player accounts (passwords, cash transfers, account privileges)
• Responding to player emails.
Candidate requirements:
• Fluent written and spoken German and English
• Excellent Customer Service skills are essential for the role.
• Knowledge of the on-line poker industry.
• Understanding of online poker security would be an asset.
• Must be a strong team player and have excellent organizational skills.
• Knowledge of online money processing – (e.g. transactions via credit card, NETeller, click and buy etc.)
• Experience in Credit Card fraud, investigations
• Previous Poker or online gaming industry background.
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