Danish Customer Support Agent – Malta

Our client a well establish gaming company with offices located in Malta is looking to add on to their customer support team.

Essential job functions

• Answering queries via email, chat and telephone
• Translations, web content, & newsletters
• Assist VIP team on related issues
• Troubleshooting technical problems faced by customers
• Inform customers about ongoing promotions and game rules
• Assist with bet settlement as required
• Take part and responsibility in administrative tasks

Essential Skills

• Excellent written and oral communication skills in English and Danish
• Genuine interest in gaming products
• Be able to explain issues in a clear and confident manner
• Adaptable and flexible to different shifts
• Proactive and “can-do” approach
• Good problem solver
• A team player with ability to work in a multicultural environment

Others

• Preference will be given to candidates that are already based in Malta

Related Posts

1. Czech Customer Support Agent
2. Greek Customer Support Agent
3. Spanish & French Customer Support Agent
4. Danish Customer Service Representative – Online Poker

Updates Emailed to You Hot Off the Press Subscribe to our mailing list