Product Manager / Trainer
Product Manager / Trainer – Malta
 |
|
Description
General:
The Product Manager/Trainer is overall responsible for the product offering and will be an important liaison between the customers. The Product Manager will combine input from customers, market intelligence, own experience and commercial judgment in order to give accurate and professional guidelines to the aggregated product roadmap development work. A significant amount of time will be spent on training customer representatives in how to use the product as well as informing them and Sales Managers & Account Managers on the content of new releases.
Responsibility:
To proactively ensure that the company develops market leading products enabling maximized revenue generation whilst carefully considering ROI.
The Product Manager shall:
- Have an in-depth understanding of the gaming industry
- Have an in-depth understanding of the company’s products
- Gather direct feedback from customers as well as that received via Account Managers & Sales Managers compiling this into feature requests as appropriate commercially
- Pro-actively and continuously monitor competitors and market development to seek and obtain and reed market analysis information
- Have the aggregate responsibility of commercial offering and product packaging and in this set the product roadmap(s) based on market and commercial considerations
- Produce aggregate specifications for new features / games that are to be developed
- Produce monthly reports showing the performance of the products and games and feed this back to the Managing Director and concerned parties.
- Be responsible for all product approvals related matters towards the Maltese Lotteries and Gaming Authorities and other authorities as appropriate
- Support sales team in the sales process participating in sales meetings and assist in responding to RF´x from a technical perspective.
- Conduct regular internal product training with Sales & Account Managers to ensure that they are up to date on new releases and able to communicate product values.
- Conduct regular customer facing product training
- Define clear priorities based on commercial considerations and business value
- Understand and assess the risks before making judgments.
- Visit exhibitions and trade shows as appropriate to identify industry trends by reviewing both land-based and online competitors.
- Be visible, vocal and objective with an explicit commercial/business focus.
Time distribution:
It is expected that the Product Manager/Trainer will allocate his time as follows;
- Training (Internal/External) 30%
- Product Management 50%
- Supporting Sales 20%
Organizational:
The Product Manager/Trainer reports to the Managing Director.
24 total views, 2 today