Mainland Europe Poker Jobs
Head of Fraud, Risk and Payments – Europe
Our client a leading iGaming Operator are looking to bring on a Senior Risk, Fraud and Payments Manager to head up their division in Europe. You will be responsible for managing a direct team of 3 who in turn manage a team of over 20 executives.
Your responsibilities will include but not be limited too:
- Run a tightly controlled payment processing and Fraud/Risk monitoring team ensuring they are :
- Focused on the prevention and detection of fraud
- Ensuring efficient and effective review and verification of the player authenticity
- Maximizing the efficiency of transactional services
- Ensuring compliance Regulatory Licence Requirements, relative, but not limited to, Age Verification, Know-Your-Customer (KYC), Self-Exclusion & Anti Money Laundering
- Review management reports to Prevent and detect possible fraud and Identify material customer support issues
- Drive development and improvement of fraud prevention strategies to manage and mitigate fraud risks.
- Keep updated and make sure that the business is aware of any up-coming changes and development in the areas of risk and fraud plus payment solutions.
- Compare solutions which are available with the competitors and highlights gaps and areas of improvement needed.
- Develop a solid on-line payment solution strategy
- Identifying, evaluating, integrating and developing next generation payment solutions by liaising
- Researching different markets and identifying different payment solution taking in consideration the group strategy, single country characteristic and competitors offer with stakeholders to gather internal and external business requirement
- Coach, inspire, manage and provide day to day support to the Fraud, Risk and Payment team.
The applicant:
- Degree educated
- Minimum 6 Years experience in the Online Gaming Industry (with Fraud, Risk and Payment roles)
- Previous Man-management experience
- Excellent communication skills (multilingual preferably)
- Strong knowledge of online payment processing technologies and systems and their related risks, fraud detection and prevention methods in the online gaming space
Senior Manager – Verifications – Poker – Mainland Europe
Job Description
You will be responsible for the establishment, co-ordination, development and embedding of the global verifications management framework and ensuring that the overall verifications strategy is aligned with business objectives. The successful candidate will manage the company’s global verification function based in worldwide and have proven operational management skills and experience gained in a large organisation. Excellent communications skills are vital as you will be communicating complex issues to board members downwards. This is a very hands on position and requires both strategic and operational management skills.
Key Responsibilities
• Manage all aspect of staff management such as recruitment, performance monitoring, resource allocation, training and development
• Production of regular reports for Senior Management and Executive members
• Production of Verification strategy, business plan and overall policies and procedures;
• Establish and implement adequate and efficient systems, processes and procedures to ensure robust identity verification takes place in accordance with the overall Verification strategy;
• Effective management of resources to proactively prevent and detect multiple account abuse;
• Review existing systems, processes and procedures for effectiveness and develop enhancements and improvements to maximize efficiency;
• Develop and implement a controlled document management system to comply with the legal framework;
• Develop monitoring and management systems to ease the delivery of the business unit’s key performance indicators;
• Monitor productivity and output of teams and implement remedial systems;
• Manage 3rd party contracts for Verification services;
• Deal with escalation and trigger points as necessary
• Champion and promote inter-departmental communication and strategies to enhance and improve the global verification service
Skills and Capabilities – Essential:
• Previous experience at senior management level or above
• Professional qualification and evidence of ongoing CPD
• Excellent planning and organisation skills
• Excellent communication skills, both verbal and written;
• Previous experience of managing a team, team leadership, mentoring and training of staff;
• Good attention to detail and accuracy is required
• Ability to make quick and effective decisions;
• Self motivated, ability to manage self and others tasks to meet the required deadlines;
• Ability to communicate with staff at all levels and to assist staff with ongoing development and skills training;
• Experience of dealing with customers in a large customer focussed environment (verbally and written)
Desirable
• Knowledge or experience of operating global KYC procedures with particular reference to online gaming
• Good understanding of the online poker industry or online gaming and awareness of current issues
• Awareness of regulations and legislation affecting the online poker industry
Behavioural Competencies
• Communicates Effectively
• Results Focused
• Leadership
• Innovation
• Decision Making
• Quality Focused
Senior French Copywriter – Paris, France
Job Description
Reporting to the Director of Creative Services, the Senior French Copywriter will be responsible for creating a unique brand tone/voice and insuring that this tone/voice is consistent for all Everest Poker communications in France.
In this hands-on position you will work with the French Marketing Team, fellow writers within the Creative Team and the Translation Team to create compelling promotional and informative copy for Everest Poker in France.
Duties and Responsibilities:
• Establish and maintain the Everest Poker brand voice and tone for France – understanding the local nuances, idiom and tone of the French (France) market.
• Transform marketing plans and objectives into powerful, action-oriented headline and supporting copy for a variety of online and print media.
• Edit, fine tune and transform existing copy into the French brand voice.
• Collaborate with Art Directors and Designers to create compelling, acquisition and retention oriented creative for a variety of media.
• Work with the copy team to maintain the voice and core values throughout our casino verticals.
• Keep consistent copy standards and style in a fast-paced environment.
• Understand the subtleties and challenges of copy being translated into multiple languages.
• Work closely with the Marketing Teams to understand all creative requests, review the success of past campaigns and develop new creative ideas to optimize all media placements.
Required Skills
• 3- 5 years experience writing marketing communications in a marketing/creative agency environment or equivalent.
• Native French fluency
• Must be fluent in English.
• Applicable experience writing powerful, action-oriented headline and supporting marketing copy.
• Knowledge of e-marketing strategies, tools, and trends.
• SEO experience a plus.
• Poker knowledge a plus.
• Microsoft Office Suite.
• Ability to learn proprietary CMS, translation and reporting software.
• Ability to juggle numerous projects at once, last-minute requests and quick turnarounds.
• Ability to work independently.
• Enjoy working in a fast-paced, creative team with other writers and designers
• BA in French and demonstrated skills to write in English.
***Candidates must submit CV in English and French.
Portuguese Online Marketing Executive – Portugal
Our client is a poker and casino operator who is looking for an Online Marketing Executive to strengthen their team. You will be responsible for assisting the initial structure and its’ managers and directors, overseeing Casino and Poker acquisition activities across Portugal and Spain.
Goals:
- Implementation and measurement/tracking of casino and poker marketing strategy – to ensure effective ROI in terms of First Time Depositors (new member acquisition) and retention of existing members, accordingly with the Company’s ant its’ Senior members strategy and approval
- Optimise online acquisition activities to drive volume, high quality players to licensee casino and poker sites
- Development of online content and casino and poker-related communities
- Maximisation of brand exposure and recognition via effective management of media contacts, agencies and rights owners
- Delivery of a significant increase in brand awareness
- Disciplined management & maximisation of budget – no overspends
- Affiliate managing contacts
Responsibilities:
- Responsibility for all casino and poker acquisition in Portugal and Spain including SEO, SEM, media buying, affiliation and acquisition.
- Oversee all casino and poker Marketing Channels: online and offline
- Deliver and execute online and offline marketing campaigns through collaborative work with the rest of the team.
- Responsibility for bringing forward proposals, negotiating contracts and bringing deals to closure, managing ongoing contracts
- Role includes helping the development of the strategic use of casino and poker to build the brand in Portugal and Spain and drive partnerships lifetime and value.
Technical Skills:
- Knowledge of casino and poker marketing
- Understanding of online marketing within the casino and poker betting space
- Knowledge and previous involvement with PR and media
- Experience of casino and poker marketing management
- Strong interactive and business networking skills, esp. with media and agencies
- High level of computer literacy and analytical skills
- Knowledge of the Affiliate Market’s structure and procedures
Qualifications:
- Ability to transform the approved strategy into tactical country and local market plans – maximising all opportunities to the company’s best advantage
- Flexibility to adapt – e.g. running innovative casino and poker programmes, competitions and promotional activities to suit very different markets and budgets
- Detail conscious, with the ability to deliver excellent results against challenging time deadlines.
- Entrepreneurial attitude – creative & innovative, not constrained by negative thinking
- Excellent communication and presentation skills – both written and verbal
- Strong interpersonal skills – ability to influence & inspire others and to work effectively in a diverse team as part of a dynamic business
- Healthy sense of competitiveness and sharpness, as well as the ability to think ahead anticipating potential negative developments and setbacks in the project
Experience:
- Proven experience in multichannel marketing of casino and poker products
- Gaming experience- essential
- Proven experience working in Portugal
Education:
- Degree Educated – Business or Marketing Related
Additional Information:
- Excellent career opportunity. High expectations inside a growing business and corporate structure
Business Analyst – Poker Experience – Malaga, Spain
Our Product Development team is currently looking for an organized and dedicated Business Analyst primarily focusing and specializing on our clients online poker product offering to identify business requirements, improve our client’s processes, and find new and better ways for our technology to serve our client’s needs.
You will have previous experience in Product Development of the online poker and/or Product Development in the online gaming industry or a passion and/or social knowledge of the subject matter.
You need to be a good communicator who can translate our customer requests into fully specified features ready for development.
Reporting to the Product Manager the Business Analyst is responsible for delivering clear requirements to the development team that provide maximum value to the customer. The successful candidate will investigate, understand and translate customer needs and problems, and with input and consensus from both the customer, product manager and the development team, create clearly written requirements documents that will make developers weep with joy!
You need to be a team player who can adjust your working style to our fast-paced, demanding style of development and work across varied product ranges if required.
Responsibilities:
- Work closely with the Product Manager and stakeholders to analyze and understand client and business needs.
- Meet directly and interact with clients to extract a comprehensive list of needs and analyze what sorts of solutions will provide them with what they need.
- Translate client needs into clear requirements and deliver those to the Product Manager and Development team.
- Collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and use cases.
- Analyze and document business processes.
- Identify fictitious or wasteful business process and recommend sustainable alternatives.
- Document workflows and results of business analysis and obtain sign-off from client on the specifications.
- To provide the link between the customer, development team and any third party regarding software functionality, throughout the development lifecycle.
- Analyze previous product delivery; identify process improvements opportunities in order to continually improve delivery quality and predictability.
- Day to day analysis and management of change requests in relation to the project plans to ensure agreed deadlines are met.
- Handling day to day development queries and verbally communicating business rules and requirements in an agile environment.
- Production of information and reports as required by the business/product owners, including showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies.
- Ability to perform and assist in user acceptance testing.
- Manage the collation of business and functional requirements from a multi-site business, travelling worldwide to our client’s operational sites when required.
What we’re looking for…
- Previous experience or a sound knowledge of Product Development of Online Poker and/or Product Development in the Gaming industry.
- At least 3 years of writing requirements documents and other software development materials
- 3-5 years of experience with software development projects
- Good communication skills, both written and spoken
- Well-organized.
- Self motivated with a passion for the product.
- Proven experience interacting directly with end users.
- Ability to organize, effectively run and minute meetings and conference calls.
- Ability to translate business requirements into detailed functional design using Use Cases / UML.
- Demonstrable evidence of analyzing and documenting complex and at times illogical business processes.
- Demonstrable experience writing functional requirement specifications and business use cases.
- End to end experience of the project lifecycle.
- Understanding and experience of Agile methodology.
- Results orientated.
Dutch Affiliate Account Manager
If you are a seeking a challenge and looking for an exciting Affiliate Marketer position in the gaming industry this position is for you!
Native Dutch speaking candidates only!
Responsibilities:
- Manage and mentor direct reports in developing and executing individual market plans for all managed markets
- Analyze and report on key market metrics for all managed markets
- Execute and measure online marketing campaigns with established affiliate partners
- Build on and strengthen our existing affiliate program brands
- Develop and execute acquisition campaigns for new affiliates
- Negotiate and manage business relationships, providing upward reporting on performance metrics and account profitability
- Establish new affiliate relationships and maintain existing partner relationships
- Evolve into an expert on affiliate marketing and online marketing
- Develop and execute new strategies of driving revenue
- Monitor and manage the profitability of special affiliate commission, CPA and hybrid deals to ensure positive ROI
- Monitor, execute and optimize online media buys for customer acquisition
- Remain current with affiliate industry developments
- Periodically conduct market research to gain insight in competitive landscape and brand positioning
- Follow and comply with the company’s online strategy
- Participate and represent team in industry related events several times a year
Required Skills
- Native speaker of Dutch and fluent in English
- Strong written & verbal skills
- Excellent communication and multi-tasking skills
- Excellent translation skills
- Internet search and email marketing knowledge a plus
- Ability to travel for PR & Events
- Degree preferred
Required Experience
- 1-2 years of solid direct online marketing experience or via a business development role in online marketing
- 3-5 years’ experience in online marketing, sales, managing affiliates or business development
- Experienced employee manager
Desirable attributes:
- Driven to obtain goals
- Dynamic and outgoing
- Able to develop and maintain strong affiliate partner relationships
- Excellent negotiation skills
Business Analyst – Poker Experience – Spain
Our Product Development team is currently looking for an organized and dedicated Business Analyst primarily focusing and specializing on our clients online poker product offering to identify business requirements, improve our client’s processes, and find new and better ways for our technology to serve our client’s needs.
You will have previous experience in Product Development of the online poker and/or Product Development in the online gaming industry or a passion and/or social knowledge of the subject matter.
You need to be a good communicator who can translate our customer requests into fully specified features ready for development.
Reporting to the Product Manager the Business Analyst is responsible for delivering clear requirements to the development team that provide maximum value to the customer. The successful candidate will investigate, understand and translate customer needs and problems, and with input and consensus from both the customer, product manager and the development team, create clearly written requirements documents that will make developers weep with joy!
You need to be a team player who can adjust your working style to our fast-paced, demanding style of development and work across varied product ranges if required.
Responsibilities:
- Work closely with the Product Manager and stakeholders to analyze and understand client and business needs.
- Meet directly and interact with clients to extract a comprehensive list of needs and analyze what sorts of solutions will provide them with what they need.
- Translate client needs into clear requirements and deliver those to the Product Manager and Development team.
- Collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and use cases.
- Analyze and document business processes.
- Identify fictitious or wasteful business process and recommend sustainable alternatives.
- Document workflows and results of business analysis and obtain sign-off from client on the specifications.
- To provide the link between the customer, development team and any third party regarding software functionality, throughout the development lifecycle.
- Analyze previous product delivery; identify process improvements opportunities in order to continually improve delivery quality and predictability.
- Day to day analysis and management of change requests in relation to the project plans to ensure agreed deadlines are met.
- Handling day to day development queries and verbally communicating business rules and requirements in an agile environment.
- Production of information and reports as required by the business/product owners, including showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies.
- Ability to perform and assist in user acceptance testing.
- Manage the collation of business and functional requirements from a multi-site business, travelling worldwide to our client’s operational sites when required.
What we’re looking for…
- Previous experience or a sound knowledge of Product Development of Online Poker and/or Product Development in the Gaming industry.
- At least 3 years of writing requirements documents and other software development materials
- 3-5 years of experience with software development projects
- Good communication skills, both written and spoken
- Well-organized.
- Self motivated with a passion for the product.
- Proven experience interacting directly with end users.
- Ability to organize, effectively run and minute meetings and conference calls.
- Ability to translate business requirements into detailed functional design using Use Cases / UML.
- Demonstrable evidence of analyzing and documenting complex and at times illogical business processes.
- Demonstrable experience writing functional requirement specifications and business use cases.
- End to end experience of the project lifecycle.
- Understanding and experience of Agile methodology.
- Results orientated.
Poker Product Manager – Online Poker – Mainland Europe
Job Description
Our client, a leading integrated online gaming operator is looking to hire a detail-oriented, data-driven and reliable individual with strong communication and organizational skills, the ideal candidate will be an excellent problem-solver, with both leadership and teamwork abilities. The Poker Product Manager must be highly flexible, with a desire to go the extra mile in order to reach exceptional standards for the product.
The Job Role
As Poker Product Manager you will own the product strategy and roadmap for Poker. You will be responsible for generating new product ideas and enhancements to existing products and driving the development of our client’s suite of Poker products across all channels.
• The scope of management includes collecting requirements for poker room manager, affiliates, retention, cashier, and customer service
• Generate new product ideas, enhancements to existing products and collate requests from both internal and external requestors
• Develop and own the product strategy and roadmap for Poker. The product roadmap is created by analyzing and prioritizing projects, determining the product effort and negotiating the launch timeframes with development teams
• Create functional specifications, business cases and wire frames, conduct specification reviews with requestor groups and development teams and be the main contact for the specifications during the software development and implementation phases
• Interface with business owners, Executives, Project Management, UI, Marketing/PR and other functions to drive timely, seamless and successful rollouts/launches
• Define, track and improve key product metrics and develop tests against those metrics
As a Poker Product Manager your skills and qualifications will ideally include:
• Proven online product management experience within an online gaming environment, particularly within Poker
• Proven ability to create business cases, detailed functional specifications and wire frames, with an excellent track record of developing, launching, and marketing online products.
• Technical product management experience preferred with an understanding of client, web and other channels. Detail oriented with strong analytical and problem-solving skills.
• Experience in both waterfall and agile development methodologies like scrum.
• Excellent communication, organizational, leadership, teamwork and interpersonal skills
• Ability to present business and technical issues, ideas, and recommendations clearly in verbal, written and presentation formats
• Proven ability to work effectively with international, cross-functional teams and to internalize new processes and developments in a highly dynamic industry
• Additional preferred experience: User interface development, functional specification development in Visio and online or offline gaming industry
• Bachelor’s degree required; MBA preferred
Head of Promotions – UK or Europe
Our client, a well established online operator with offices across Europe, is looking to recruit a Head of Promotions. This is a key role within the organization and the selected candidate will possess strong online gaming experience in a relative promotions field preferably within a poker and /or casino environment.
Reporting to the Customer Marketing Services Director, the primary function of this role is to take overall responsibility for online Poker, Casino and Games promotions. Focusing on Poker, Casino and Games products the Head of Promotions will centrally drive the creation and execution of promotions targeting both existing and new customers in order to nurture the value of the player base.
Responsibilities include;
- Manage the creativity, planning and execution of promotion based acquisition, retention and reactivation campaigns.
- Management of all promotions campaigns from inception to delivery media houses, affiliates, customers.
- The point of liaison with internal product managers on campaign briefs for global and localised initiatives.
- The point of liaison with country managers on campaign briefs for local initiatives
- The point of liaison with production team on delivery of materials for global and local campaigns
- The main ‘product’ interface with CRM, providing information on Local/Global campaigns that empowers CRM to deliver specific results.
Key Duties:
- Develop promotions including core creative components.
- Monitor and evaluate the campaigns and determine success against agreed targets, to include weekly and monthly and quarterly KPI reporting.
- To have in depth understanding of the nature of successful promotions in various European markets.
- To be able to analyze the customer database and develop segmented promotions.
- To be able to recognize any potential for fraud and contribute to prevention activities.
- To monitor competitive activity and keep completely up to date on market developments.
- Ensure all promotions reflect the key strengths of each brand / product.
- Liaise closely with affiliate team in order to ensure that promotional offerings are within partner expectations and are competitive.
Experience & Qualifications Required:
- Expert promotional manager with experience in a fast paced online business
- Experience of poker marketing and promotions essential.
- Experience of casino and games marketing and promotions desirable.
- Results oriented individual with focus on delivery and quality.
- Minimum of 5 years online and offline promotional experience with at least three years managing a team with substantial budgetary responsibility.
- Strong analytical capability.
- Strategic thinking and strong creative problem solving.
- Experience within gaming sector is essential.
This is an exciting opportunity to join one of the most creative online operators as they look to expand and develop into a number of exciting new markets.
Due to the client being based globally you can be based either in the UK or Europe, please contact me for more details.
